Le Client
Benny & Co., a Canadian family-owned chain of rotisserie chicken restaurants, was founded in 1960 by the Benny family in Quebec. The chain began with a focus on traditional rotisserie cooking, quickly gaining popularity for its high- quality ingredients and excellent service.
Today, Benny & Co. operates over 70 locations, with the majority in Quebec. However, a few locations have expanded outside the province, bringing the beloved taste of Benny & Co. to a broader audience while still maintaining its strong family values
Objective
The chain sought to enhance comfort for their customers by implementing a more controlled and consistent environment. They aimed to eliminate the risk of thermostat tampering by customers, ensuring that settings remained optimized and secure. Additionally, they were keen to explore remote monitoring solutions to stay ahead of potential issues. This proactive approach would allow them to manage maintenance efficiently, reducing the likelihood of unexpected service calls and minimizing any potential downtime. By integrating these improvements, they envisioned a more seamless and reliable operation that could respond swiftly to any emerging needs.
Solutions
Prolon was selected for the project because it offered an ideal blend of simplicity, cost-effectiveness, and precise alignment with the restaurant chain’s needs. Its straightforward installation process was essential to minimize downtime and ensure a smooth transition. Moreover, the Prolon system provided crucial lockout features to prevent tampering with thermostat settings in the dining areas, maintaining optimal conditions without interference. This combination of efficiency and security made Prolon the perfect choice for meeting the chain’s operational requirements
